How to Fix Wi-Fi Connected but No Internet on Windows, Mac, and Mobile

What’s Happening

Your device is connected to Wi-Fi, but websites and apps won’t load. 

Step by Step Fix 

Step 1: Confirm It’s Not the Internet Itself 

• Check another device on the same Wi-Fi  

• If nothing works → issue is with ISP/router  

Step 2: Restart Everything (Yes, Properly) 

• Turn off router → wait 60 seconds → turn on  

• Restart your device  

Step 3: Forget and Reconnect to Wi-Fi 

Windows / Mac / Mobile: 

• Go to Wi-Fi settings  

• “Forget” the network  

• Reconnect and re-enter password  

Step 4: Reset Network Settings 

Windows 

• Settings → Network & Internet → Advanced → Network Reset  

Mac 

• Remove Wi-Fi service → re-add it  

iPhone / Android 

• Reset Network Settings  

Step 5: Fix DNS Issues (Advanced) 

Windows (Command Prompt) 

ipconfig /flushdns 
ipconfig /release 
ipconfig /renew 

Step 6: Try a Different DNS 

• Use: 8.8.8.8 (Google DNS)  

• Or: 1.1.1.1 (Cloudflare)  

When to Escalate 

• Works on mobile data but not Wi-Fi → router issue  

• Nothing works → ISP outage